FAQs

I've put together some frequently asked questions to help you find your answers quickly.

Ordering questions:

Q: Can I pay with Paypal?

A: You can pay with Paypal, Shoppay, Googlepay, visa, maestro. You can use the Buy Now button for express checkout or add your products to the cart and checkout with you debit/credit card, Paypal, ShopPay or GooglePay.

Q: When will I receive my order?

A: We use Royal Mail for all our orders.
For standard free delivery orders expect to receive your order within 4 working days of ordering. We're often quicker than this, but to avoid disappointment we work to a limit of 4 working days.

For Express delivery orders placed before 12 noon we despatch the same day with Royal Mail 1st Class mail. Your order should arrive the next working day in your normal post.

Q: Why should I sign up for Emails?

A: We give our email subscribers first preference on sale items, early notice of new products all with attractive offers. We offer our loyal customers attractive deals.

Q: Can I combine multiple orders or add additional items to my order once it has been placed?

A: Yes, to save on postage costs and energy consumption we try to combine products into one delivery when possible. If you'd like to add to your order just telephone, email or message and we'll amend your order for you and send you a quick payment link. It's quick and easy for you.


Contact Us

  01285 700818

info@neddycare.com

  chat with us on the wesbite